To give you better service when you call Pipemarker.com about damaged packages, please make sure to document damaged package with the carrier before accepting delivery.

All packages are insured, but if damage occurs and it is not documented on delivery, the carrier has the ability to deny the claim.

Pipemarker.com is not responsible for damaged freight, all orders ship FOB Garfield New Jersey.

Once you document the damage with the carrier, contact Pipemarker.com’s customer service toll free at +1 434 207 6910 Monday to Friday from 9:00 AM to 5:00 PM Eastern, and we’ll process your claim.